Privacy Notice Privacy Policy and Security Info

Privacy Policy

At, we value your privacy. Relationships are built on trust. Rest assured that your personal information will never be sold or intentionally given away. Please take a moment to review the information below so that we can keep our relationship on the right path.

General Information Collection - We obtain information about you in a number of ways. Including, but not limited to, email correspondence, phone conversations and on-line accounts
that you set up. This information is used to facilitate transactions, keep you informed (of specials or new product and feature announcements) and let us know that we are on the right track in our product selection. This generally includes name and email address only.

Cookies - Many sites use "cookies" to enhance the browsing experience. Cookies are basically bits of personal info that is stored on your computer that tells our site software about your recent visits with our site. Many people choose to disable cookies on their browser in an effort to remain anonymous and safeguard their info from businesses who would sell that information. does not, nor will it ever sell or exchange your information. While cookies are helpful for certain features and will speed up a
transaction process, they are not necessary to use this site.

Opt-out - You may, at any time, choose to be removed from our lists and/or terminate your account. Simply e-mail us at
and ask us to remove you from our list.


Any information collected beyond name and email address is done so using a process called "SSL"
or "Secure Sockets Layering" to encrypt your data. Using this process, your information is transmitted just as safely as if it were given over the phone.


By using this site, you agree to the terms outlined above and accept that is not responsible for information stolen from this site by any unauthorized parties and relinquish any claims that may arise as a result.

About UsPrivacy NoticeConditions of UseDownloads InformationFind Parts
Copyright © 2022 Need An Owners Manual - a subsidiary of Master Tool Repair, Inc.

3007 West Clay Street, Suite C Richmond, VA 23230 •

Accepted Credit Cards